Virtual, Inc.


The marketing communications team formulates strategies that best fit each client's immediate and future needs, develops, manages, and executes integrated digital and social campaigns, in-person and online events, websites, monthly reporting and much more. The Marketing Communications Coordinator will support the tactical execution of strategic marketing plans on behalf of our clients. This person will work closely with the client and its members as well as the Virtual marketing communications, public relations, events, IT, and client services staff. This position reports to the Marketing Manager while also working cross functionally with Marketing Communications Directors and other positions within the organization.

We're committed to DRIVING CLIENT SUCCESS and EXCELLENCE EVERYWHERE to enable our clients to make their mark on the world. Here's how you will help us do that:

  • Support the full MarCom team in the development of short- and long-term customized strategic marketing communications plans (both on a micro and macro level).
  • Design graphics in Canva for social media and email marketing.
  • Work with graphic designers to traffic additional requests from client and client services team.
  • Draft email marketing content for clients; stage emails in Emma, Informz, and Constant Contact.
  • Work with team members to on list creation, maintenance, and segmentation for clients.
  • Report on email and social marketing results; must be able or willing to learn how to create qualitative and quantitative reports via Google Analytics, Social Media reports, etc.
  • Assist with overall marketing strategy for communications programs.
  • Provide onsite support and support with special projects as needed.
  • Do research to create or edit content for infographics, flyers, media profiles, websites, etc. for multiple clients with consistency and timely updates.

We all have a hand in creating a COMPANY WE LOVE by LEADING THROUGH OUR VALUES and fostering a culture that empowers and rewards its employees. You will:

  • Represent Virtual's core values of innovation, service excellence, empowerment, respect, teamwork, generosity, fun and trust.
  • Exemplify our servant leadership philosophy every day by building trust, serving first, and acting as one team.
  • Actively participate in company-sponsored committees, events and initiatives geared toward engagement, development, and fun!

As our next Marketing Communications Coordinator, you will bring:

  • Bachelor's Degree in Marketing Communications/Journalism preferred; MBA is a plus.
  • 1-3 years of professional experience in marketing agency or association experience preferred.
  • High level of creativity and "roll up your sleeves" working style.  
  • Thinking outside of the box and coming up with ways to streamline everyday workflows. 
  • Ability to operate in a remote environment (when required) and with teams located in other offices.
  • The skills to proactively anticipate what our clients require for the big picture solutions.
  • Experience reporting within email marketing platforms, social media platforms, and analytics platforms.
  • Detail-oriented with problem solving and time-management skills.
  • Ability to manage multiple tasks and deadlines simultaneously in a fast paced, deadline-driven environment.
  • Must be able to work independently and as a strong team player.
  • Computer proficiency, specifically with Microsoft Office Suite, PMO tools, Marketing Automation tools, Google Analytics Reporting and Social Media tools.
  • WordPress experience preferred.

About Virtual Inc:  

Headquartered in Wakefield, MA with offices in Nashville, TN and Reston, VA, Virtual also brings together a remote workforce from all over the US. Founded in 1999, Virtual's innovative and inclusive culture is the driving force behind our success and continued growth.

Our Virtual Team is made up of passionate professionals who understand the needs of associations, standards organizations, consortia, startup advocacy groups, and professional societies. The expertise within the Virtual team enables our clients to achieve their goals and make a mark on the world. Virtual's global clients include organizations led by Google, Facebook, Microsoft and more. We also service organizations that are tackling some of the biggest challenges in the world today, from eating disorders, to space travel to noise pollution.

We are proud to be recognized in the Best Places to Work list, twice! Living our values on a day-to-day basis is real. Not just a poster on the wall. Virtual's core values include trust, respect, inclusion, innovation, service excellence, empowerment, teamwork, generosity, and fun.

Virtual, Inc.
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